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Ring Automotive - Videoportero Wi-Fi, Beige, 88RG003FC500

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4,3 de un máximo de 5 estrellas 12.508 opiniones de clientes en Amazon.com |

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Antique Brass
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  • Las alertas y vídeo en directo activados por detección de movimiento o tocar el timbre
  • Alimentación dual: uso de batería incorporada recargable o con cable
  • Ver y hablar con personas utilizando su teléfono inteligente o tableta
  • Configuración rápida y sencilla - montar y sincronizar a la red Wi-Fi

Información de producto

Color: Antique Brass
Detalles técnicos
MarcaRing Automotive
Modelo88RG003FC000
Peso del producto259 g
Dimensiones del producto2,2 x 6,2 x 12,6 cm
Pilas:1 Iones de litio (Tipo de pila necesaria)
Número de modelo del producto88RG003FC000
Número de producto88RG003FC500
Fuente de alimentaciónBattery powered
Pilas / baterías incluidasNo
Pilas / baterías necesariasNo
Composición de la pila de la bateríaIones de litio
Tipo de materialaluminio
  
Información adicional
ASINB00TZAO9DK
Clasificación en los más vendidos de Amazon nº88.444 en Electrónica (Ver los 100 más vendidos)
Restricciones de envíoEste producto se puede enviar a España y a otros países seleccionados.
Producto en Amazon.es desde16 de julio de 2016
  
 

Descripción del producto

Color:Antique Brass

Ring Video Doorbell in Antique Brass


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Opiniones de clientes más útiles en Amazon.com (beta)

Amazon.com: 4.3 de un máximo de 5 estrellas 12.508 opiniones
4.340 de 4.485 personas piensan que la opinión es útil
3.0 de un máximo de 5 estrellas Cool but three problems 17 de abril de 2015
Por Munchiniwa - Publicado en Amazon.com
Color: Cromo satinado
First off, the Ring is very cool. I really like it and many people that come to my front door (salespeople) know what it is immediately and don't bother me. There are three problems however, one very serious (in my opinion).
1 - The motion function engages when people are walking away, not when they walk up. MANY of my videos are of people's backsides. I don't know if this is a software issue or what. Tried increasing the sensitivity to the point where I was grabbing cars driving down the street but still only got people leaving my front door. Weird.
2 - This kind of goes along with #2. You cannot access the doorbell with security software like Blue Iris,et.al. Now, I get that they want to sell you their Cloud service and I'm ok with $30 / year to have an off-site backup. But if you could link the doorbell into your security system you would have an actual video of everything in your possession and you could access it from any computer in the world. That would be REALLY handy for police investigations and any legal hassles that may come your way.
3 - If you do not answer the alert fast enough, you are locked out-- even though someone is standing at your front door. You cannot "turn on" the camera from your phone or tablet. If someone is there and you do not have an "ACCEPT" button on the screen, there is just no way to see or talk to them. This is obviously a software flaw. You should always be able to "wake" a camera remotely and talk to a person at your front door. Or maybe you just want to see the view outside your front door. You should be able to access the camera / microphone and enjoy your front yard.

Hopefully these issues will be addressed in the future.

Update 1/24/16 - I have found a fantastic use for the Ring Doorbell and Chime. My mother-in-law, now in her 90s, lives by herself. She has become hard-of-hearing and often does not hear the doorbell. By installing the Ring on her door, she now is bothered much less (solicitors tend to recognize it and don't seem to like it) and when someone rings the bell, the Chime, placed by her favorite chair, gives her a better chance of hearing someone at the door.
I think the Chime would be MUCH improved if it had an ultra-brite LED on top (that you could turn on or off) that would flash when the bell rings. In addition, I REALLY like that I now know when people come to her door and I can talk to them before she answers the door. It gives me a much stronger sense of security for her.

Update 3/24/16 - Ring has added “Live View” to their feature set. It allows you to access your Ring Doorbell any time you wish. This solves the problem with #3 as long as you are not on battery power. Obviously, it also lets you “dial in” any time you wish to check out your front or back yard (where ever your doorbell is). This is a feature that I like as every once in a while I just like to see if its raining or foggy at the house.
1.005 de 1.059 personas piensan que la opinión es útil
4.0 de un máximo de 5 estrellas Ring vs Skybell comparison = Ring wins 23 de junio de 2015
Por Pokin - Publicado en Amazon.com
Color: Cromo satinado Compra verificada
Update 6/1/2016
Finally got live view on my own Ring now. Other members of my household got it a few weeks earlier than I did so they don't seem to roll it out by household but rather by individual account.

Update 3/31/206
Although my Ring has the latest firmware update (1.6.76), I still don't seem to have live view on my app. According to the Ring support site this feature is being steadily rolled out and users will receive an email when their device has been enabled. My neighbour's Ring has already been activated so I added a screenshot of what your Ring should look like with live view as an option. Note : According to the support page on Live View, you will only have this feature on the regular Ring if you are connected to doorbell wiring for power.

Update 3/23/2016
You might want to wait to get the new Ring Pro depending on your needs. They just announced that they are accepting preorders for availability within the next couple of months (not available to preorder on Amazon yet.) The new Pro version requires wired doorbell power while this current version allows battery. The Pro version is 1080P instead of 720P and supposedly has better options around motion detection and night vision. I'm curious to see if the Pro version will resolve some of the issues I've seen (and some of the criticisms other reviewers have) of the delay between a motion alert or doorbell ring and getting the alert on your phone.

In my previous update 3/19/2016 I erroneously stated that only Ring Pro will have live view. As Joe pointed out in the comments, Live View should be available as a firmware update for existing Ring devices. My device did not yet update so I cannot test this feature, but once mine does I will check it out and update this review again!

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I bought the Skybell first because I hadn’t heard of Ring. Due to a manufacturing issue where I started seeing the video feed of SOMEONE ELSE’S front door instead of mine, I got a Ring instead. I'm actually glad it happened because I prefer the Ring so much more to Skybell, despite some of the limitations.

Having had a chance to install both on my door, here are my impressions:

***Installation***
Skybell comes with the bell, a mounting plate, and some instructions. Screws were standard and installation was relatively straightforward. Getting the doorbell to connect to our network was a PAIN. It wasn’t able to connect via a 5G network plus it didn’t have strong enough signal strength so we had to get a second router for and set up a whole separate network for Skybell.

Ring’s package impressed the heck out of me. You get a little tool pouch with all the tools you need to set up the Ring, including a screw driver, drill bit, self level and more. If you are screwing into stucco (as I was), I don’t recommend you use the included drill bit. The hole it drilled was a little large and I had to silicone caulk the hole afterwards to give the screws enough grip. Ring connected to our network pretty seamlessly and didn’t need to have a separate network nor require the 2nd router.

***Size***
Ring is MUCH larger than Skybell. I wish it was thinner but I understand there’s a lot to cram in. The Ring does stick out quite a bit visually on my wall, but worth it for what I get. See attached photo to see the size difference.

Skybell: 2.15cm / 0.8in thick, 7.1cm / 2.8in diameter
Ring : 0.87in thick, 4.98 tall by x 2.43 inches wide

***Battery / Power to the device***
Skybell is fairly low powered, so there is no battery attached to it. It runs off the power from your doorbell so it cannot be mounted anywhere you do not have direct power.

Ring is battery powered. I charged it to about 60% via a USB cord first before I plugged it into the wall. You can get some trickle power from the doorbell, but depending on the weather and use, you may find you drain the battery faster than it charges. An hour after the bell has been plugged and with one test video call in I was at 57% battery. Three days later it charged to 77%. This might get annoying, but it does mean Ring can be mounted anywhere, not just where you have direct power.

***Mobile App***
Skybell only lets you have one user at a time. If you want more than one person to have access to the video stream you have to share accounts. I do like that you can see your doorbell on demand. I like being able to check in on my door. I understand that Ring is working on this but it’s not yet available.

Ring lets you have multiple users. The first installed user just has to send email invites to the other users. Ring shows you recent activity, but you need to pay a $3 a month subscription to see your videos on cloud. I wish that wasn’t the case but $3 isn’t that bad. I imagine I will upgrade for the cloud storage long term.

In terms of use of app, the Ring interface was relatively straightforward to use and understand. I like being able to set the active zones for tracking motion so that you don't get too many false alarms.

***Video on demand**
Skybell : yes, but I saw another person's front door too.
Ring : not yet, coming soon

***Motion detection:***
Skybell : Yes
Ring: Yes

***Video quality***
I couldn’t find the specs on the Skybell. Ring seemed to have slightly higher video quality in the day and slightly higher audio quality but this may be subjective.

Please note : If you are expecting the quality that you get on your web cam or Facetime on an iPhone the quality will NOT be comparable. This is still early technology so the voice quality and video quality will be a bit crude. I suspect the design team had to make some trade-offs between video quality and ability to power the unit via battery / trickle charge from the doorbell electrical wire. That said, I am able to identify the voices and recognize people in the camera so that for me is sufficient though of course I hope that future generations will continue to improve in this respect. Ring's cloud recording page gives you a pretty accurate idea of what your videos would look like.

***Lag / Delay between door bell ring and phone notification***
Seems to be about the same on both. There is a bit of a delay, but for me that’s acceptable compared to the alternative of just missing the door altogether.

***Customer Service***
Haven't had to interact with Ring's customer service, but Skybell's was so horrid I'm still upset about the interaction. Skybell wanted me to ship my defective Skybell to them at my expense when it was broadcasting someone else's video stream instead of mine right from the start. I get that it's expensive for them, but it's NOT a way to win a customer.

Overall, between Skybell and Ring, Ring wins for me hands down.
435 de 464 personas piensan que la opinión es útil
1.0 de un máximo de 5 estrellas Stay away! Wait for the "Ring Pro" if you want it to work as advertised. Review Updated constantly... 21 de noviembre de 2015
Por D. Martin - Publicado en Amazon.com
Color: Antique Brass Compra verificada
I finally decided to order a Ring device, specially after being victim of a couple package thefts. Mainly because most of the mail carriers absolutely refuse (even after asking them several times, and using the online tools for delivery instructions) to ring the bell when delivering a package, so packages are left outside unattended until I notice them (I work from home).

I love the idea of this device, and so far I have been able to talk to a couple of mail carriers (when they ring the bell!) and ask them to place packages elsewhere or go out and retrieve them when I’m notified that motion is detected.

The biggest drawback is the motion detection that seems to take about a second to react and start recording and send out a notification (even when set at the most sensitive setting). It is sensitive enough to detect cars down the road but when someone approaches the door/porch area, it only triggers the detection/recording when the person is already leaving, so if you want to use it for face recognition this won’t work for you. I'm pretty sure if a thief comes and steals a package, I would only be able to see/record him as he's leaving.

Check out my video review with actual detected footage.

A couple of things I want from a future firmware update:
- Ability to reboot the device remotely from the app or web UI (the only way to do it currently is to remove the device from the baseplate and push the setup button).
- Ability to change motion settings remotely without having to push the ring button for them to take effect.
- Ability to add time/date information to the recorded footage.
- Better and more accurate motion detection.
- Ability to record 24/7 for those times when the motion detection fails. You're paying a monthly/yearly premium for recoding, so why not make it available at all times?

12/10/2015 Update: Ring has stopped detecting motion just 3 days shy of the 30-day trial, definitely not a good sign. I have contacted tech support and they sent out a new unit. One star knocked down - more updates to come...

01/09/2016 Update: Ring customer care just doesn't seem to care. I was sent a total of 3 replacement units and the first two I had to send back because they sent the wrong color. The third unit I received was the correct color, but it looked used and completely beat up.... I'm sending that one back as well, ugh!

1/19/2016 Update: Finally received the correct color replacement unit. The camera still won't detect a human being as it approaches the door, the delay for the motion detection to react is unacceptable (no matter how 'sensitive' the motion detection is set, it only detects people as they walk away). At this point, I've lost hope until a MAJOR firmware update is pushed out to fix all these annoying issues.

3/16/2016 Update: Of course Ring decided to come up with the "Video Doorbell Pro" now, which addresses all the motion detection issues mentioned by so many. Instead of fixing the issues on the first generation, you now have to spend another $249 for the "advanced motion detection" which does exactly what the first generation one promised to do.

4/7/2016 Update: After MONTHS for complaining and going back and forth with tech support (which caused me to miss Amazon's return window due to empty promises from tech support), I was finally put in contact with a senior supervisor who stated that the device's PIR sensors are only designed to work on a flat linear plane and therefore since there are 2 steps to get to my front door, there is no way for the unit to detect the motion correctly. The solution offered was to angle the device downward 20-30 degrees to try to resolve the motion detection issues. Of course this would look absolutely hideous!
I can only recommend for anyone looking to get a Ring just to wait for the Ring Pro to come out (late April 2016), unless you really need to depend on the battery power.
1.088 de 1.163 personas piensan que la opinión es útil
4.0 de un máximo de 5 estrellas Exceeded this nerd's expectations 14 de febrero de 2015
Por JP - Publicado en Amazon.com
Color: Cromo satinado
As an engineer, I go nuts over techie toys like this but am not easily pleased by marketing hooplah and fancy packaging alone. So far, I'm pleased to report that the Ring doorbell's performance has exceeded my expectations of what a Smart doorbell should be. I'm satisfied with the lag (~1 to 4 secs in my testing) from pressing the doorbell to getting a phone notification message. Daytime/nighttime (has 2 IR emitters) video quality is better than expected. 720p resolution is very good. Viewing angle is very good. 2 way audio quality and volume is reasonable for most outdoor applications (making this in App adjustable would be great feature though!). It's faults are already well known: motion sensing feature not currently enabled, no ability to remotely activate the viewer in the current App, no settings to turn off the in-unit fake doorbell sound, no setting to temporarily disable interior doorbell sound (unlike Skybell). I do have a high speed internet connection and strong Wifi coverage to support the HD quality video feed. Your results might differ if you don't have these by your front door location.

I do hope the Ring App designers release an update soon to fix some of the limited capabilities, but I am quite satisfied with even the current functionality of the device. I've never used the Doorbot (the predecessor to Ring) and based on its horrid reviews I was scared to even give Ring a try. Well, I generally think this is a better looking and higher performing product than Skybell and I'm glad I took the gamble to try it out.

3/11/15 Edit: Motion Detection feature is now enabled and worked pretty reliably for the few days that I tested it. I disabled it again since I don't like generating an alert every time I enter and exit through the front door. I played a little bit with my wifi router placement and noticed that the Ring doorbell really needs a strong signal for reliable performance. When I moved my router further, my video recordings would get choppy and my notification lags would range from 2-10 seconds. Sometimes, it simply could not connect meaning you would get no video recordings and no notification of a visitor other than the hardwired existing doorbell chime. I contacted Ring support and they remotely decreased the resolution of the video to better cope with a low bandwidth/poor wifi situation but that didn't help enough. I would suggest that if you have performance issues with this doorbell that you increase your wifi signal by better router placement or install a signal extender and see if that corrects your problems. Overall, I'm still happy with this product.
352 de 381 personas piensan que la opinión es útil
3.0 de un máximo de 5 estrellas I wish it was what I was hoping it would be. 16 de septiembre de 2015
Por Kris Chanski Lewis - Publicado en Amazon.com
Color: Cromo satinado
I’d like to start this review by stating I’m an advocate for this product. The concept is brilliant and I truly believe every homeowner should have at least one. I think most reviews here to seem to highlight the ease of use, quality of video quality, and great companion app. That being said I think the time has come to underline the products short-comings (which are numerous). It’s a long read but I promise I’ve been thorough and factual for the sake of you being able to make an informed purchase.
I’m a tech nerd and early adopter for promising products. This can sometime mean I buy products that aren’t quite ready for the market (this might be one of those instances). I take home security serious since I have 2 little girls and 1 lovely wife and thought this is a great way to keep an eye on the home when I’m away at the office. It is great, when it works the way intended.
So let’s start the story with the release and subsequent purchase. The RING Company used to go by the name Doorbot. Everyone pretty much agreed that product was about as terrible as they come, even though the idea was solid. Looking to improve they released the second version of their doorbell under the newly rebranded name. This time around the hope was they learned from their previous mistakes and absorbed the feedback to create a truly great product. I took a chance and dropped the coin to give them an opportunity to show us this happened.
The big day came and I couldn’t hold back my excitement. I ripped open that package and started with the set up. What a breeze! 5 minutes later I was ready to install the mount to my door frame. They provide a great little package with everything you would need to install on just about any surface. I lined it all up and starting attaching it. On the 3rd of 4 screws one of the heads of the provided screws snapped right off (and therefore blocking another screws passage). Well 3 out of 4 isn’t that bad (even though it’s an early sign of a cheap build) so I’ll call it a win and move on (rather than taking everything out to move the mount to a new spot).
At the time we were all waiting on the motion detection feature to be released. They promised a relatively close release date, and I was happy to wait. That day came and went and we still found ourselves waiting for the crucial update (since it was a huge selling point). For the most part the device seemed to work pretty well and as intended.
Once the motion feature did come out there was a lot of bugs to hash out. My notifications were numbering around 200 a day (even though I live on a quiet street). This of course killed the battery within weeks. I adjusted the settings and pulled the motion detection back to around 5 feet. My street is about 20 feet away and to this day I receive notifications when cars pass. So the fine-tuning while better hasn’t really done what it was supposed to.
I have a decently fast internet connection and noticed that when the doorbell is pressed I get pretty fast pop ups on my IOS devices (within 5 seconds). As time has passed though those notifications seem to have gotten slower (battery life for sure plays a role in this I’ve noticed). In most instances when the motion detection catches a person (let’s say postman delivering a package) the video activates with them walking away from my door. So it’s slow to record (which has nothing to do with the internet). That makes it pretty useless unless they hang around for a while.
I frequently drive in my vehicle with my phone hooked up to Bluetooth for safety and convenience. I know I shouldn’t be checking my doorbell while driving but if the doorbell sees something I want to see it too. Tough luck, I have NEVER been able to bring up the video or activate the device under notification while the phone is connected via Bluetooth. This is pretty frustrating. It just gives me the endless loading and I’m staring at a black screen.
The mount is very plastic and since I found myself charging the battery frequently I noticed some serious wear and tear on the pieces that keep the security screws attached to the wall. Eventually they fell apart and my wife accidently was able to pop the screw into the back (admittedly because she turned it the wrong way) of the device and lose it entirely. I had to dissemble the back of the unit to fish it out. I should never have to retrieve a screw the hard way because of a design flaw and under rated components.
When I first purchased the RING the internal battery life was trumpeted as long lasting. I’ve had to increasingly charge my device with more regularity in the subsequent months and I became pretty convinced the device was dying. That became obvious on one charge when the device became permanently unresponsive. Truth being told the customer service team was quick to reply and teach me how to hard-reset the doorbell. This solved my problem even though I did have to once again go through the set up process. I was wary that the end was nigh after the experience though.
Well this weekend my suspicions were confirmed and my device seemed to die for good. While plugged in and supposedly charging I see the spinning lights as normal. After 10 hours with the same lights I became suspicious. I re-installed it and sure enough it was dead in an afternoon. At this point I can no longer get the device to charge and work as intended.
At no fault of the company and as luck would have it a package was stolen from my doorstep today (which prompted this long overdue review). I saw this on my secondary surveillance system and contacted authorities but it underlines an important question. I bought this device to have a reliable way to see and interact with what’s going on around my home. If I can’t rely on this device to do its job, why would I spend so much money?
So in less than year this equipment has shown its true colors. Are there flaws? Certainly. Can many of these issues be addressed? I would hope so. Do I want a refund? Nope. Would I like a new device that works as promised so I can continue to gloat to my jealous friends? Big time (the customer service will have to decide on this one).
In fact I only want a new device to replace this obviously faulty one. I would also ask that their team of developers continue to resolve issues like the ones I’ve encountered and listed. I’ve recommended this product to countless people and there must be 10 on my block alone as a result of my lobbying. I dread the day when those people knock on my door to complain about my advice.
In closing, be aware that this has a great amount of potential but also comes with some deep seeded limitations. On a side note if I could ask the RING team for one favor, please allow me to activate the device at my choosing. That should be a no-brainer but yet still we wait.