The instructions are written in Chinese, so you can't understand them (unless you know the Chinese language). I think I found the receipt, but I'm not sure, if that's what it is, it looks so foreign, that I can't understand what it says. Verizon will not let me sign up with them (not with this phone) ''Walmart (Straight talk)'' won't either. T-Mobile said they have never heard of this phone. I have to wait and go back when their more experienced employees are there (is what they told me), and they will look at it, and let me know then.
I bought this for a friend of mine. He is a 65 year old disabled Veteran. He can't use it because I can't explain it to him without instructions in English, PS I have had it with looking for phone companies that know nothing about this phone. There isn't hardly anything on the internet about this phone either. It's a very pretty phone, if you only like looking at it.